Dog lovers building performance wear
How we ship
Charlo ships from our Canadian warehouse. Each Hero Hoodie travels with intention. We move fast and clean.
What are shipping costs?
Free shipping on orders over $150. Flat $12 rate for smaller packages. No hidden fees. No complications.
When will it arrive?
Domestic delivery takes 3-5 business days. International shipments arrive within 7-10 days. Tracking included. Always.
Do you ship globally?
Yes. We reach worldwide. Every destination matters. Customs documentation included to streamline your experience.
Are packages tracked?
Absolutely. Real-time updates. No guesswork. Follow your Hero Hoodie from warehouse to doorstep.
Eleganza Roma Boutique
Returns built for confidence
How returns work
We make returns straightforward. Clean. Direct. No complicated forms or endless emails.
What we need
We make returns straightforward. Clean. Direct. No complicated forms or endless emails.
Return window
We make returns straightforward. Clean. Direct. No complicated forms or endless emails.
Refund method
We make returns straightforward. Clean. Direct. No complicated forms or endless emails.
Damaged items
Send photos. We'll review quickly. Replacement or full refund guaranteed.
